Digital Leaders Blog

The main findings from our Public Sector Digital Leaders Forum held on 1st November last year are now available.

Using an Interactive Audience Polling Tool, the results provide a very useful snapshot of the state of public sector digital transformation in Scotland year end 2018.

While there is growing acceptance of the need for Scotland’s public sector to transform digitally, only limited progress has been made in leveraging the full potential of emerging technologies for enhancing the citizen experience; building efficient, agile digital workplaces; and reimagining service delivery.

Most public sector organisations in Scotland remain fixed at an early…

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While enormous resources are being spent on digital transformation programmes by the private sector, the results are underwhelming. According to estimates, this year over $1.2 trillion will be spent by companies worldwide on their digital transformation efforts and yet analysis suggests that only 1% of these efforts will actually achieve or exceed their expectations.

The Digital Enterprise: Moving from experimentation to transformation is a practical guide on how to envision, structure, and sequence successful digital…

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Capgemini's recent report Understanding Digital Mastery Today is required reading for anyone invloved in leading digital transformation programmes.

You are not alone in the barriers and obstacles you face!

Based on an extenisve survey of 1,300 executives in over 750 global organisations, the research concludes that many are finding their digital transformation journeys a real struggle. Only a minority of the organisations surveyed have the digital (39%) and managerial (35%) capacities needed to make their digital transformation successful.

Worringly, there has been a significant decline in organisations' general readiness for digital transformation compared to an identical survey carried out six…

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Leadership in a Digital Era

The changes brought about by the Internet over the last twenty years are nothing compared to what is coming over the next few years. A convergence of disruptive technologies, combined with the rapid emergence of a new generation of constantly connected, empowered customers and employees (Gen C), is threatening to reshape markets faster than at any time in history.

No industry, no organisation is immune from the threat of being disrupted; just ask your local taxi driver (Uber) or Guest House owner (Airbnb). With labour markets being transformed by artificial intelligence and automation, no individual is immune. 375 million people worldwide may have to switch occupation category by 2030 according to one study (…

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One for discussion at our next 'Leading Digital' Masterclass, Digital Landscape Analysis session. 

Gartner has recently presented their top 10 strategic technology trends for 2019.

The emerging technologies likely to have the most disruptive impact over the next five years include:

1. Autonomous things

By the year 2021,10% of new vehicles will have autonomous driving capabilities, up from 1% in 2017. Major automobile manufacturers will reach level four autonomous driving by 2021, which bascially means the car will drive itself.

2. Augmented analytics

The number of citizen data scientists will grow five times faster than the number of…

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Since May of this year, we have delivered eight of our highly regarded ‘Leading Digital’ Executive Masterclasses, including two five-day programmes, four three-day programmes and twice through online delivery over a five-week period.

Senior managers representing 200 organisations, from 20+ countries, have participated. A live Interactive Polling Tool was used to provide high level insight into the State of Digital Transformation 2018 covering the Americas, Europe, the Middle East and Asia.

Key highlight findings are summarised below:

1.  To what extent is your industry, your organisation, under threat of being disrupted?

Eighty-six per cent of executives agreed that their industry/their organisation was under threat of being disrupted. Twenty-five per cent stated that ‘big bang’…

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An interesting series of short videos from McKinsey profiling the digital transformation of DBS Bank based on an interview with CIO David Gledhill.

Highly relevant to our 'Leading Digital' workshops- The Three Key Elements; Digital to the Core; Our Rallying Call: Becoming the "D" in GANDALF; Our Outcomes; A Scorecard for our Mission; Advice for Others on this Journey.

"The digital transformation of any enterprise is a herculean task requiring a willingness to embrace cultural change, the ability to immerse the entire organization in the customer journey, and a total commitment to digitize to the core. DBS Bank Chief Information Officer David Gledhill shares his insights on DBS’s digital transformation with McKinsey’s Vinayak HV, a partner in the Singapore office".

 The Three…

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Football fans (soccer to our North American friends) should find the two videos below to be of interest.

How Bayern Munchen uses digital technology to enhance the fan experience at the Allianz Arena.

A big thank you to 'Gunner' fan Mohammed AlGhazali from the Strathclyde Business School MBA programme (Bahrain) for showing me these during the recent Digital Leaders workshop in Abu Dhabi.

Having experienced every senior football ground in Scotland, annually for the last 50 plus years, the only thing i can add is 'if only'.

Take care.

Jim H……

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According to a recent report by Capgemini Consulting, organisations are now convinced of the benefits AI can bring. The key question now is where and how they should invest.

The research, freely available here Turning AI into concrete value: the successful implementers’ toolkit, offers a pragmatic guide helping organisations in their AI investment decisions.

Based on an analysis of over 50 AI use cases, together with a survey of over 1,000 senior executives, the report presents interesting case examples of AI delivering tangible business benefits across a range of different industries. Highly practical advice is provided in terms of devleoping an AI strategy and roadmap for your…

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The concept of Digital Operating Advantage is one of the key issues discussed during our ‘Leading Digital’ Masterclasses.

It refers to the way in which organisations can leverage the full potential of emerging technologies to streamline internal processes and systems, improve efficiency, reduce costs, building a more collaborative, cost efficient, agile, responsive, data driven organisation, ‘fit-for-purpose’ in a digital age.

The successful deployment of an Enterprise Social Media (ESM) platform is critical in this respect as highlighted in the video below.


The key term…

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An online resource and knowledge hub supporting leaders in an era of digital disruption.

Dr Jim Hamill


MIT Sloan


Brian Solis

Digital Disruption


Internet of Things

Big Data

Artificial Intelligence