An interesting series of short videos from McKinsey profiling the digital transformation of DBS Bank based on an interview with CIO David Gledhill.
Highly relevant to our 'Leading Digital' workshops- The Three Key Elements; Digital to the Core; Our Rallying Call: Becoming the "D" in GANDALF; Our Outcomes; A Scorecard for our Mission; Advice for Others on this Journey.
"The digital transformation of any enterprise is a herculean task requiring a willingness to embrace cultural change, the ability to immerse the entire organization in the customer journey, and a total commitment to digitize to the core. DBS Bank Chief Information Officer David Gledhill shares his insights on DBS’s digital transformation with McKinsey’s Vinayak HV, a partner in the Singapore office".
The Three Key Elements
Digital to the Core
Our Rallying Call: Becoming the "D" in GANDALF
A Scorecard for our Mission
Advice for Others on this Journey
The full article can be found here.