Digital Leaders Blog

Artificial Intelligence (3)

According to a recent report by Capgemini Consulting, organisations are now convinced of the benefits AI can bring. The key question now is where and how they should invest.

The research, freely available here Turning AI into concrete value: the successful implementers’ toolkit, offers a pragmatic guide helping organisations in their AI investment decisions.

Based on an analysis of over 50 AI use cases, together with a survey of over 1,000 senior executives, the report presents interesting case examples of AI delivering tangible business benefits across a range of different industries. Highly practical advice is provided in terms of devleoping an AI strategy and roadmap for your own organisation.  

Implemented effectively, AI can deliver real business benefit in four main areas as summarised below:

Figure 1: How AI is Driving Business Benefits

The report also provides a useful definition of what Artificial Intelligence is.

"Artificial Intelligence encompasses a range of technologies that learn over time as they are exposed to more data. The definition we used in this report is that AI includes speech recognition, natural language, processing, semantic technology, biometrics, machine and deep learning, swarm intelligence, and chatbots or voice bots."

Figure 2: What is Artificial Intelligence

The full report can be accessed here - Turning AI into concrete value: the successful implementers’ toolkit

Jim H


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A recent McKinsey podcast examined how technology has affected employment and incomes in manufacturing and other sectors and whether automation could widen the gap between high- and low-income jobs.

Automation could reduce workers’ wages, further widen the gap between rich and the poor. Smart policies will be required to prevent unemployment and wage friction in the future.

Click the image below to be taken to the podcast page.

Read the full article here.

Jim H

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Artificial intelligence and robotics are disrupting every aspect of work and redefining productivity. The old ways of working, assessing capabilities, hiring and compensation, are undergoing a massive change.

A recent Knowledge@Wharton conversation discussed what this means for individuals, organizations and countries. Managerial jobs and tasks that are repetitive in nature will be displaced and the ability to learn new skills will be critical for individuals who want to stay relevant. Companies will need to devise new ways of training and assessing the skills of employees while countries must develop a learning ecosystem.

“Work will be more contractual in nature and deep technical skills, creativity and learnability will be at a premium.”

Read the full article here.

Jim H


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